Privacy Policy

Effective date: 2025-09-03

Who we are

ApnaBot (“we”, “us”) provides WhatsApp‑first automation for Indian SMBs. Contact: hello@apnabot.in.

What we collect

• Business contact info (name, phone, email, business name).
• WhatsApp chat metadata and messages needed to deliver automation.
• Basic usage analytics (page views, events) via GA4/Meta Pixel.

How we use data

• To respond automatically on WhatsApp and deliver reminders and broadcasts.
• To improve product features and support.
• To comply with law enforcement requests when required by applicable law.

Data sharing

We use service providers (e.g., WhatsApp Business API providers, cloud hosting). We don’t sell personal data.

Retention

Chat logs and contact data are retained only as long as necessary for the stated purposes or as required by law.

Your choices

• Opt‑out of marketing messages anytime by replying “STOP”.
• Request access or deletion: hello@apnabot.in.

Security

We follow reasonable technical and organizational measures, including access controls and encryption in transit.

Jurisdiction

This policy is governed by the laws of India. Disputes subject to courts in Thane, Maharashtra.